This is a review of literature and practice that relate to using patient experience and consumer evidence to drive improved health outcomes. The focus is on qualitative, narrative methods of inviting and analysing consumer experience data – put simply, personal stories.
Complementary Medicines: How well do consumers know their products?
Committee secretariats can the contribution of a consumer representative on a by supporting his or her involvement. This checklist, developed by the Consumers Health Forum of Australia (CHF) provides some useful tips. Although the checklist is not exhaustive, it provides some useful pointers.
Putting money where the mouth is: solutions for Australia's dental crisis
CHF considers that the current Inquiry provides a valuable opportunity to review the Government’s response to the numerous recent regulatory reviews outlined in TGA Reforms: A blueprint for the TGA’s future, which was released in December 2011. However, we note that the TGA is still in the...
This fact sheet helps consumer representatives decide what is confidential. It is a guide only,
different committees may have different requirements and consumer representatives should
clarify these with their committee’s secretariat. Even where a committee member is not
required to sign a...
The role of consumers in healthcare planning and delivery, and the value consumers bring to the decision-making table.
The purpose of this paper is to inform the range of techniques to best engage with consumers on the development and implementation of the PCEHR system and other eHealth initiatives; and to identify possible consumer needs and issues in the implementation of the PCEHR system. This paper draws on...