CHF appreciates the opportunity to provide a submission in response to the Australian Commission on Safety and Quality in Health Care (ACSQHC) on Patient Safety and Quality Improvement in Primary Care Consultation Paper. At the heart of CHF’s policy agenda is patient-centred care. Our responses to the Commission’s consultation questions have been formed with a patient-centred approach in mind. CHF recognise there are varying definitions of patient centred care, we agree with the Commission that patient-centred care is “health care that is respectful of, and responsive to, the preferences, needs and values of patients and consumers”