Patient navigation is pivotal to helping patients connect with services they need in Australia’s complex and fragmented health care system, the Consumers Health Forum says. The latest edition of the Health Voices ejournal (published last week) covers the topic of patient navigation with 12 leading...
The Consumers Health Forum welcomes the call from the Australian Medical Association (AMA) for the discussion on private health in Australia. The Consumer’s Health Forum CEO, Leanne Wells, says that CHF agrees that the private health system needs reform and the AMA’s discussion paper is a useful...
This year’s Australian Health Consumer Sentiment Survey showed us that Australians have considerable faith in our healthcare system. With 84 per cent of the survey’s 5,000 respondents saying they were satisfied with the health services they received, we’re clearly getting a lot of things right...
As digital ways of doing things are becoming part of our everyday lives and, as we all get better at it, we see its value and indeed its potential. At the same time this has increased consumer expectations that this potential will be harnessed in ways that will improve all our lives. Digital health...
Loneliness and social disconnection are hidden health risk factors, and as more Australians than ever before report experiencing loneliness, as a symptom of a more disconnected society and compounded by pandemic restrictions, health advocacy groups and clinicians are calling for initiatives to...
The Consumers Health Forum of Australia (CHF) and the Australian National University’s Institute for Communication in Health Care (ICH) co-hosted a national, interdisciplinary webinar on Friday May 25 th 2022 — “ The role of health communication in patient safety and quality of care ” . Over 170...
Consumers Health Forum (CHF), the national peak body for the consumer voice in health policy and care, welcomes the Hon Mark Butler MP to his position as Minister for Health and Aged Care in the new Cabinet. The CHF CEO, Ms Leanne Wells said that the organisation and members are looking forward to...
The Consumers Health Forum is again calling for an independent review of private health insurance as the Australian Prudential Regulation Authority (APRA) report for March released yesterday , reveals record profits for insurers. Premiums rates, which many consumers increasingly struggle to meet,...
The major parties could do more to improve access to health care for all Australians with an ambitious, forward-looking overall plan for health reform, the Consumers Health Forum said today. In the Consumers Health Forum’s Scorecard on the major Parties’ health policies, Community health and...
Over the past two years, Australians have become acutely aware of the impact of changing health policies, requirements and advice have had on their daily lives as we have battled the Covid-19 pandemic. We have witnessed first-hand the stresses on the health and aged care systems, whether it’s the...

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